Privacy Policy
Last updated: August 7, 2025
JLM Systems and its affiliates and subsidiaries ("JLM Systems", "we", "us", or "The Company") respect the privacy of our clients’ families and website visitors. We value our relationships with existing and prospective clients ("you") and recognize the trust and confidence you place in us to maintain your privacy.
California residents can learn more about our information practices by visiting our California Privacy Notice.
Virginia, Connecticut, and Colorado residents can learn more about their privacy rights here.
Scope
This Privacy Policy applies to Personal Information you provide to us or that we obtain through our websites and mobile applications linking to this Privacy Policy ("Sites"), and any other communication channels, including in-person, phone, or mail. It does not apply to third-party websites or information they collect.
Definition of Personal Information
"Personal Information" means information that can directly or indirectly identify an individual, such as name, address, email, or phone number.
User-Generated Content
Information you post in public areas of our Sites or on our social media pages may be visible to anyone and is not protected under this Privacy Policy.
Information We Collect
- Identifiers: Name, contact information, billing and shipping details, etc.
- Message Content: Forms, customer service messages, delivery notes, etc.
- Audio/Visual: Photos, recordings, surveillance footage in public areas.
- Financial: Payment details and, if applicable, credit info for financing.
- Commercial Info: Purchase history, preferences, and transaction logs.
- Geo-Location: Approximate device location via IP address.
- Analytics: Usage data from cookies and tracking tools like Google Analytics.
Third-Party Information
We may receive your data from business partners or social platforms if connected. This is used the same way as if we collected it directly.
Cookies and Tracking
We use cookies and tools like Google Analytics to improve your experience. You may opt-out using browser settings or tools provided by Google.
Retention and Protection
We retain Personal Information as long as needed for the purposes outlined or as required by law. We implement reasonable security practices, though no method is 100% secure.
Sharing Information
- With service providers to process transactions or improve services
- To comply with legal obligations
- During mergers, acquisitions, or business sales
- For advertising or analytics purposes (limited and non-sensitive)
Public and Social Features
Information shared on our guestbooks, reviews, or social sites may be public. Use discretion when posting.
Children's Privacy
Our Sites are not intended for individuals under 18. We do not knowingly collect information from minors.
International Visitors
Your data may be stored in the U.S. and accessed by legal entities per U.S. law. By using our Sites, you consent to this processing.
Your Privacy Rights
Depending on your state, you may have rights to access, correct, delete, or opt-out of certain data processing. Use the links provided or email us to exercise these rights.
Policy Updates
This policy may be updated. Changes will be indicated by the "Last Updated" date. Continued use of the Sites constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns regarding this Privacy Policy, contact us at: [email protected]